Return Policy


Custom orders are non-returnable and non-refundable. We work hard to ensure that everything we make to order is created to your satisfaction. If something is not right, we will work with you to make it right.

Shelf measurements are important for our custom work, and sharing as much information as possible (elevations, plans, shop drawings, etc.) will help us make sure that we are producing and delivering the appropriate quantity of books in the proper sizes. 

Jackets-Only customers, please watch THIS video. Our jackets-only product need adjusting once they arrive to your home, they are not a one-size-fits-all, but once you watch the video, we are confident you will be happy with your new set!

Please also review our Deposit policy.

You may email if you have any questions.